Sullivan receives NWA Presidents Award

I promise this will be the end of this, just thought you might like to read my article. The picture was one professionally done on a four hour photo shoot in Minneapolis. I also received three positive space airline tickets and a $2500 vacation package from MLT Tours. On October 2nd, Charlie and I are going to Atlanta, Georgia, to be introduced at the Annual Delta Awards Banquet.

Sullivan receives NWA Presidents Award
Reservations Sales Agent Shelly Sullivan from the Iron Range Reservations Center in Chisholm is the recipient of the 2007 Northwest Airlines President's Award.
This prestigious award is presented annually to honor the "best of the best," Northwest people who have made truly outstanding contributions toward running a great airline, putting the customer first and securing our future. Sullivan is the first to receive this award from the Chisholm office.
Sullivan started her career with Northwest Airlines as a reservations sales agent in 1996 when the Iron Range Reservations Center opened in Chisholm. She achieves outstanding performance metros and frequently trains and mentors her co-workers - often on job functions for which she has, quite literally, written the book. She frequently receives praise from Northwest customers, and has assumed the role as primary luggage trainer for the office, developing call flows and modeling how luggage related calls can be handled most effectively.
Sullivan supports her colleagues in initiatives such as "Children's Clothing Exchanges," honoring those with family members in the military, has been a member on the Relay for Life team for nine years, is active in recruitment and has a leadership role in the Work Environment Committee. She also invests her time in the community, benefiting those in greatest need. In addition to raising her own children, Shelly and her husband have also helped raise 75 foster children. Her contributions to Northwest, her colleagues and the community, have made a significant and far reaching impact.
President's Award recipients are highlighted in Northwest's Annual Report and the Recognition publication in Passages. In addition, award recipients were honored at the Employee Recognition banquet held in June, which Shelly attended along with her husband and three children.